We had our FileSolve experts visit the CAO mailroom to learn more about what kind of documents were incoming and outgoing, who was handling what, and where the mail should be going and when. We were able to evaluate and learn by leveraging our gap analysis and customize a solution to best suit the CAO’s needs. There is no one-size-fits-all approach when it comes to determining a plan for any business.
As a result, FileSolve team took over the mailroom services for the client. The mail now arrives to our, FileSolve facility via a locked van from the United States Post Office. Once inside our secured facility, the mail is opened and prepped for scanning. Don’t worry — we make sure documents are transported with the utmost security. After Quality Control (QC) verifies that the scans are legible, upright, complete, and easy to read, a QC analyst goes through that item of mail to determine how the document should be filed and where.