Fuel for road ahead
A Solutions Consultant will plan a visit or a call on an annual basis, at the customer’s convenience, to review existing licenses and solutions, discuss support history, and consider if there are other areas that might benefit from ECM solutions.
Project Services are associated with the implementation of a system, department, or module, requiring a project definition or statement of work. Projects can be small (two hours to install and configure a new module) to large (solution replacement or new department deployment). In all cases, projects have a timeline along with opening and closing milestones. Once completed, FileSolve can provide ongoing support for ECM solutions and document scanning services.