Keeping track of equipment and materials requisitions and employee timesheets using paper forms, while on the job site, often meant waiting for the right documentation to trickle into the office. Having paper forms also meant they would need to be keyed in by administrative members before moving through the processing cycle. The domino effect of this paperwork spilled into not being able to efficiently bill clients for their services.

Project managers also had no transparency of the jobs in progress or what to expect with unexpected equipment and material requests. Employees could make emergency purchases in the fields, without a PO number and without having anything approved.