Using OnBase Enterprise Content Management (ECM) software, FileSolve provided the client with standardized, mobile forms processing. Paper daily roster forms and equipment and material request forms were digitized. FileSolve’s team also identified stages in the process that could be automated and streamlined.
For instance, previously, managers might have been notified in the middle of the night of a train derailment and needed to get up and log into a system to see the next job number on the project list and open a new file. By digitizing the process, the supervisors can now do everything on their mobile devices (without even getting out of bed at 3 a.m.).