FileSolve’s team of experts first conducted a gap analysis with subject matter experts to determine and document all existing processes, challenges, and key players. Drawing on this understanding of current steps in submitting, accessing and approving purchase orders, OnBase engineers implemented a prototype workflow automation.
After an iterative process of gaining agency feedback and modifying the OnBase solution further, FileSolve conducted training with the agency employees to get them ready to go live. Ensuring the employees are properly trained is the FileSolve Way.