Lead by example

If you put all these people in a room together, they would naturally arrange themselves up by height. Or perhaps alphabetical order. The point is, these are the ECM industry experts who can take any content problem and whip it into shape. Or, more importantly, the shape you need.

Denny Hammack


Denny has been in the filing, storage and records management business for over 25 years. Today, he’s the seasoned leader of our mission to solve the world’s filing problems. A UVA grad, Denny has been a member of Charlotte’s Johnston YMCA board for 20 years. He enjoys coaching, mentoring young men and staying active at his church. He and his wife have two children, Cole and Carly.

Will Patterson


Will is all about the bottom line. It’s true in business and in life. Whether assessing the quality of the Hokies roster for the Fall, providing counsel to his three grown children (Wes, Trent and Anne Katherine) or advising our team on financial affairs, he likes to keep things simple. When he’s not in the office, you’re likely to find him spending time with his wife, Ellen, on the golf course, or in a spin class at the Y.

Dan Knezevic

Dan Knezevic

Director of PMO

Dan is our chief organizer and is a client-focused problem-solver at heart. With a bachelor’s degree from Miami University in his native Ohio and an MA from the University of Denver, Dan honed his expertise for delivering projects on time and under budget. Dan loves spending time with his wife and two daughters. He enjoys running and supporting his Cleveland and Ohio State sports teams.

Karen Ruff

Director BPO Operations

Karen is driven to get things done. She’s in charge of our imaging team and manages its day-to-day operations. She can smell wasted time and an extra step in a workflow from across the building. Prior to joining FileSolve as an ECM industry expert, Karen was the operations collateral manager for a large financial firm, where she led a large team responsible for processing loan documents. She has more fun working with us.

Kelly Green

Director of BPO and ECM Solutions

With more than 25 years’ combined experience in the document management and ECM industries, Kelly Green knows his stuff. Passing on that knowledge to others to help change their work lives through the power of business process automation is a passion. Being so familiar with making positive waves, it will come as no surprise that outside of work, Kelly is a fan of biking, swimming and waterskiing. Married for nearly 30 years with two children, he is equally skilled at managing multiple priorities.

Ben Gold

Director of Major Accounts

Ben brings over 20 years of industry experience to his clients and our team.  Ben’s knowledge and expertise empower his consultative team approach for large scale transitions of paper and digital based content environments to true Enterprise Content Management.  As a father of four, he loves spending time with his children Ryan, Tanner, Landon, and Reese.  When he is not working, you’ll probably find him on the sidelines (watching those four play!), on the fairways, greens (and occasional bunker) or on the lake.