Consulting Services

Consulting-Services
Industry Answers and ECM Advice

Two things make FileSolve a great company. The first is our people. We pride ourselves on offering industry experts who know their stuff. The second is the passion we feel for sharing that expertise with clients. Our understanding of the markets we serve help organizations like yours quickly identify needs and the right solutions. As the saying goes, “time is money.” We help you navigate through challenges and direct you to success.

When you’re looking for a business partner, you want someone who speaks your language. You can trust us to know how to best align our Enterprise Content Management (ECM) offerings with your needs. The result? The right answers today… and tomorrow.

Helping You Maximize Business Process Workflows via ECM Document Management
FileSolve provides a state-of-the-industry means to deliver business process automation. That’s the power of today’s ECM. Along with that, we offer workflow consulting focused on critical business processes and document flow/management challenges. We first target those processes where tweaks might provide potential cost savings through ECM. Through meetings and discussions with stakeholders in focused areas within an organization (along with reviews of current processes), we will identify solutions that automate business processes and address day-to-day needs with high return-on-investment potential.

Making Your Business Processes Better
Business processes drive everything you do. Before we are able to help your organization in any meaningful way, we need to understand it from the inside. That’s why we place such an important emphasis on open, honest discussions with key decision makers. We concentrate on process comprehension first, then on how people engage in those processes. Only after those two critical steps does technology come into the conversation.

We put our efforts towards devising the most efficient way to accomplish your goals while leveraging your existing investment in technology and infrastructure. Our consultative approach helps us understand where you are, how you got there, and where you want to go. We augment what you already do rather than completely replacing it. Constant communication is a key component of what we do at every step in the process.

Areas of Expertise
FileSolve provides business process consulting focused on critical business processes in a number of areas:

  • Accounts Payable / Accounts Receivable
  • Audit & Compliance
  • Case Management
  • Contract Management & Legal
  • Customer Service
  • Human Resources

Industry Expertise
Our consultants have specialized expertise within the following industries:

  • Government
  • Manufacturing
  • Commercial (Wholesale / Distribution / Retail / Transportation)
  • Financial
  • Utilities

Integration Frameworks
Our experience and expertise in improving business processes with OnBase ECM and workflow has allowed us to develop extensive integration frameworks between the OnBase document management platform and both ERP and EMR systems. These extensive development foundations streamline implementation and provide replicable advantages, including process improvements, rapid ROI, and significant cost reductions.

At our best, we help you do what you do best. Over the years, we’ve perfected the art of marrying industry know-how and valuable personal experience and bringing it to bear on real, workable solutions for various high-performing clients. We’re happy to be a prime resource for all those we serve. For us, the greatest satisfaction is being able to follow the lead of our customers – to understand their goals and then go to work to make them attainable. It’s what we do.