Sometimes explaining what we do at FileSolve can be a challenge. We try to keep things simple; that’s why I “like” the video on YouTube, titled “What is Document Management” You can watch the video below. In less than ten minutes, DocuWare, one of our Electronic Document Management

After completing a large scale file conversion project for a client, I sought anonymous feedback on how well we performed in the clients’ eyes. When researching which questions to include in our survey tool, I came across the concept of the Net Promoter Score. It is a great way to measure

I am always up for trying something new – and spending three full days with our business management software developer was a certainly a new experience for me. Now, this is a little outside my comfort zone – software development is something those IT folks do and I just use their end result

Live from your computer, here are the Top Ten signs that you are ready for a records management upgrade…

Recently Patterson Pope / FileSolve (Orlando, FL) entered into an agreement to sublet 5,500 square feet of warehouse space to Quest Inc. In this location, Quest has opened a shredding operation under the name “Quest Shreds”. To commemorate this partnership, we held an open house in our

– News Release – CHARLOTTE, NC April 2, 2013—Document management company FileSolve, a division of Patterson Pope, has joined forces with Quest Inc. to create a pilot jobs program for adults with disabilities in FileSolve’s Orlando, Florida facility. Through the program, known as

Though Shakespeare never considered these words, I did recently. How do you – with tighter budgets, shorter cycle times and greater time demands – solicit the best value for your organization while still following your industry’s vendor selection rules? I saw an interesting statistic based

No, it’s not a 1980’s movie. GARP ® (Generally Accepted Recordkeeping Principles) is a real-world approach to records management developed by ARMA International to help guide organizations to more effectively create, organize, secure and maintain the valuable information that supports the

Is your organization considering going paperless? According to Gerad Hoyt’s recent post at WorkAwesome – How to Go Paperless: 8 Ways, there is some good news and some bad news. The good news is that it is possible to move towards a paperless office; the bad news is it is very difficult.

DocuWare, one of our vendor partners that provides integrated document management solutions, released a new module. DocuWare CONNECT to Outlook allows you to manage and store email without leaving Outlook. You can archive email and attachments right into DocuWare’s central document