After completing a large scale file conversion project for a client, I sought anonymous feedback on how well we performed in the clients? eyes. When researching which questions to include in our survey tool, I came across the concept of the Net Promoter Score. It is a great way to measure your

Read More
 

I am always up for trying something new ? and spending three full days with our business management software developer was a certainly a new experience for me. Now, this is a little outside my comfort zone ? software development is something those IT folks do and I just use their end result to

Read More
 

Live from your computer, here are the Top Ten signs that you are ready for a records management upgrade…

Read More
 

Recently Patterson Pope / FileSolve (Orlando, FL) entered into an agreement to sublet 5,500 square feet of warehouse space to Quest Inc. In this location, Quest has opened a shredding operation under the name ?Quest Shreds?. To commemorate this partnership, we held an open house in our Orlando,

Read More
 

— News Release — CHARLOTTE, NC April 2, 2013?Document management company FileSolve, a division of Patterson Pope, has joined forces with Quest Inc. to create a pilot jobs program for adults with disabilities in FileSolve?s Orlando, Florida facility. Through the program, known as Quest

Read More
 

Though Shakespeare never considered these words, I did recently. How do you ? with tighter budgets, shorter cycle times and greater time demands ? solicit the best value for your organization while still following your industry?s vendor selection rules? I saw an interesting statistic based on one

Read More
 

No, it?s not a 1980?s movie. GARP

Read More
 

Is your organization considering going paperless? According to Gerad Hoyt?s recent post at WorkAwesome – How to Go Paperless: 8 Ways, there is some good news and some bad news. The good news is that it is possible to move towards a paperless office; the bad news is it is very difficult. No

Read More
 

DocuWare, one of our vendor partners that provides integrated document management solutions, released a new module. DocuWare CONNECT to Outlook allows you to manage and store email without leaving Outlook. You can archive email and attachments right into DocuWare’s central document

Read More
 

Client Profile: ? Child Support Enforcement (CSE) is a public agency. It is the largest CSE agency in the state of North Carolina. ? Agency handles court cases for custodial parents to mandate the collection of child support payments from non-custodial parents. ? Recently moved from being a

Read More
 
Pages:«1...678910111213»