Meredith has a knack for asking why. Why can't she turn her childhood lemonade stand into a neighborhood franchise? Why build a family one at a time when it is so much more efficient to have three babies at once? It's a good thing that Meredith likes to tackle big jobs. Her family benefits from it, and so do we. Meredith is our Director of BPO Solutions, and we have yet to find an outsourced business process that she can't improve.
 

They say the only things guaranteed in life are death and taxes. By the same token, it seems like the only things guaranteed in IT are risk and acronyms. Both those factors come into play here. Let’s start with some definitions. IoT, aka “The Internet of Things”, is a phrase that was first

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Have you ever done an Internet search on what you considered a common acronym or term only to be astonished at its diversity of meanings? This is exactly what happened to me recently when researching ROI. A Google search on this acronym provided me with no less than 30 different definitions,

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If you can remember making business decisions using data printed on this COLD formatted green and white computer paper, you may be…let’s just say older than a 5th grader. COLD stands for Computer Output to Laser Disk and it was cutting edge information management – thirty years ago. Your

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When you hear the word Outsourcing, do any negative images come to mind? Child labor law violations, fat cat profits, domestic plant closings? I believe these media sensationalized images are unfair to the revenue acceleration and efficiency gains accompanying the phenomena called Business

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Congratulations! You’ve finally made the decision to buy software that will improve your business efficiency and client experience. Upon exhaling from all the heavy lifting involved with that decision, you realize you have another tough call ahead of you. To SaaS or not to SaaS? SaaS (Software

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ECM 101
 

Keeping up with the latest business acronyms can be a full time job. More than once, I have found myself Googling an unfamiliar term on my smart phone under the conference room table. Case in point, ECM stands for Enterprise Content Management. Sounds good, but is it really a new concept? The

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At the risk of sounding at best like a girl and at worst un-American, I have a confession. I do not enjoy watching baseball. But I do have respect for the game, especially its history and dedication to team effort. All players on a team have the ability to pitch, throw and catch a baseball. Any

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Few would argue that Dilbert is not the best guide for how to run a business, but the cartoon above is funny because it reflects an element of truth for many companies. What is the best way to tackle Revenue Cycle Management? First let us define the term as found on ehow.com: An

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As Document Management Consultants, we see the transformational change that document conversion can bring about for the end users of the new electronic images. We know that the document management services we provide our clients have the potential to impact them far beyond the document scanning,

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If you are responsible for the organization and retrieval of records, you understand the importance of a well-documented records tracking and records retention policy. If someone needs a file, you must know how to locate it. If your file room gets too full, you have to know the laws around which

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